Privacy Policy

Last Updated: July 29, 2023 – Privacy Policy

The Privacy Policy is an essential part of the Terms of Use that explains how and its franchisees manage information collected from or through their websites, mobile applications, and social media platforms. Keep in mind that this Policy does not cover the actions of any third party. By agreeing to the Terms of Use, you are also accepting and agreeing to comply with this Privacy Policy. This means that you are providing your consent for us to use and disclose your information as outlined in this Policy.

Collection and Use of Personal Information

When you request offerings or information from us, we collect and use personally identifiable information that you provide. This information may include your full name, address, email address, phone number, and other contact details. Additionally, we gather details about the property you wish to sell.

We use the information you provide, along with other collected information as described in this Policy, for various purposes. These include contacting you, evaluating and determining the value of the property you want to sell, and developing proposed transactions. We also aim to connect you with a suitable franchisee, send you communications (including those from franchisees), inform you about changes to our Terms of Use, and provide transaction-related information. We may communicate with you via text messages, which could include matters related to franchisees. Furthermore, we monitor your compliance with our Terms of Use. Based on the information we collect, such as your location, we may present you with relevant offers. After initial contact, we may contact you or allow a third party to contact you to inquire about your user experience, invite you to participate in surveys, and gather feedback on your experience. For this purpose, we may share your information with a research firm that conducts surveys through email, online platforms, phone, text messages, and/or video chats with homeowners who contacted us but did not sell their houses to us. It is important to note that we do not sell any of the personal information we collect about you to third parties.

Your personal information will generally not be shared with any third party by unless certain circumstances apply. These circumstances include:

  1. When believes, in good faith, that disclosure is legally required by relevant statutes, regulations, court orders, or subpoenas.
  2. When the information is disclosed during’s enforcement of its policies, procedures, Terms of Use, this Policy, the Online User Agreement, or any other agreements, or in the course of disciplinary actions.
  3. When the information is shared in a manner expressly permitted by the provisions of this Policy.
  4. When believes, in good faith, that it is necessary to disclose the information to rectify false or misleading information or to address activities that are deemed manipulative, deceptive, or in violation of the law.

It is important to note that unless you are notified otherwise at the time of data collection, has shared all categories of personal information collected on its website with affiliates and service providers within the past twelve months. Additionally, personal information may be shared with third parties during business events such as mergers, sales, or reorganizations. The term “Nonpublic Personal Information” refers to the information obtained from you by, which may include data from online forms, transactions, and consumer reporting agencies. The company will only disclose this information as permitted by law or as described in its policy. Nonpublic Personal Information may be shared with affiliated companies offering related goods and services, as well as non-affiliated third parties providing services on behalf of, including marketing or financial institutions under joint marketing agreements.

Additional Information Provided or Posted by You

We may use the information you provide to offer you relevant information and advertisements about goods and services that may interest you. If you choose to provide testimonials, feedback, or include a picture, we may use this information to improve our services and for marketing purposes. Any information you provide through messages, emails, or other means (excluding personally identifying information) may also be incorporated into our materials or offerings.

Website Access and Information Gathering

When you visit’s websites without actively providing personal information, we collect basic technical details such as your IP address. We also use cookies, which are explained below. If you are a registered user, we gather information about your website usage, including the properties and photos you view, the pages you visit, your location information, and your preferences for offerings. Your login information is securely stored by us.

It is important to note that all records of your website activities are the property of We reserve the right to use this information for marketing, franchising, and membership purposes.


To improve your online experience, we use cookies on our website. Cookies are text files that are placed on your hard drive by a web server. These cookies are meant to personalize and optimize your time on our website, and they are not intended to run programs or introduce viruses to your computer. Each cookie is unique to your computer and can only be read by the web server in the domain that issued it. Our use of cookies is aimed at enhancing the functionality of our websites and making your navigation smoother.

Disclaimer: This site uses Google’s ReCaptcha to prevent bots and spam. By accessing this site, you agree to abide by the Google Privacy Policy and Terms of Service. These policies also outline how your information is used and protected.

Services Based on Your Location

To provide you with location-based services, we may collect, use, and share precise location information, including real-time geographic data from your device or computer. These services rely on technologies like GPS, Bluetooth, and IP Address, as well as data from Wi-Fi hotspots and cell towers, to determine your device’s location. Unless you explicitly provide consent, this location data is collected anonymously and only used for providing location-based services that do not personally identify you.

For example, your device may share its geographic coordinates with a service that shows properties based on your location. Some location-based services may require you to provide your personal information in order to use the service.


Our websites may contain links to external websites. We are not responsible for the privacy practices of those websites and we encourage users to review and consider the privacy statements of those websites.

Securing Your Information

Certain parts of’s websites have security measures in place and can only be accessed with your unique login credentials. To enter password-protected areas, you’ll need a user ID and password. It is crucial to keep these login details confidential to ensure their security. You are responsible for maintaining the secrecy of your credentials and password, as well as being accountable for any activity that occurs on the websites using your login. Sharing your login information with others is strictly prohibited, and using your credentials for anything other than complying with the Online User Agreement is not allowed.

Data Collection by External Parties and Online Monitoring

We work with service providers like Google Analytics, Search Console, and others to gather insights into how our websites are used and the effectiveness of our marketing efforts. These providers may use cookies, your IP address, or an anonymous identifier, as well as non-personal information from your browser and your visits to our websites and other sites, to enhance our websites, deliver targeted advertisements, and provide analytical information. If you want to learn more about advertising networks and manage your preferences regarding the use of your information, you can visit websites like and Although some browsers offer a “do not track” option, we currently do not track your activity across different websites and do not respond to browser “do not track” signals. Furthermore, we ensure that our third-party service providers adhere to the guidelines outlined in this policy and do not collect information from our websites for purposes other than those specified.

Social Media and Third-Party Applications

The privacy policies and terms of social media platforms and applications govern how information is collected and used on those platforms. Any information you post on’s social media pages or other social media channels is subject to the policies of the specific platform. When you engage with us through social media tools, we may receive personal information from the social media site or application, such as your basic account information or username. The information we receive from social media sites is treated and used in the same way as similar information obtained through our website.

Privacy of Minors

We are committed to protecting the privacy of minors, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to remove that information from our records. Parents or legal guardians who believe their child has provided us with personal information without their consent can contact us to request the removal of that information.

Changes to Our Privacy Policy may update its Privacy Policy at any time without notifying you. It is recommended that you regularly check for updates and review the revised policy to stay informed about how your personal information may be affected.

Disclosure of Information in Compliance with Legal Obligations may need to disclose certain information in order to comply with legal obligations. This could include situations where disclosure is necessary to comply with a law, regulation, court order, or other legal process. We will make reasonable efforts to disclose only the information that is required and will protect your privacy to the extent permitted by law.


We have implemented reasonable security measures to protect your information and prevent unauthorized access. Our security measures include organizational, technical, and administrative safeguards to ensure the accuracy and proper usage of your information. However, it’s important to note that no transmission of data over the Internet or wireless network is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. Therefore, any information you send to us is done so at your own risk.

Security Measures for Your Personal Information

To protect your personal information from unauthorized access and misuse, we have put reasonable security measures in place. If you are covered by the CCPA (California Consumer Privacy Act), you have additional rights to request that we delete your personal information and to access specific information about how we collect and use your personal information. We will not discriminate against you for using your CCPA rights. To exercise these rights or to obtain more information about them, you may submit a request using the contact methods we have provided. We may need to verify your request and may require additional information or credentials for verification purposes. We will respond to your request within 45 days and will provide an explanation if we are unable to fulfill the request.

Updating Your Information

If you have any questions or concerns about the accuracy of the information we maintain, please contact us. We are dedicated to ensuring the accuracy of the information we hold and will make any necessary corrections in a timely manner. You can submit your request or provide corrections by using our contact form.